How to Authorize Amazon Store in Alleasy OMS

1. Overview

Definition: Authorizing an Amazon store in OMS connects your Amazon marketplace with the Order Management System, allowing OMS to access store data and permissions for unified order management.

Benefits: After authorization, OMS can pull orders from your Amazon store backend, allowing you to select logistics, review, and submit to WMS overseas warehouse for shipping. Multiple stores can be managed with unified shipping processes.

2. Supported Regions and Store Types

2.1 Supported Regions

North America
Japan
Singapore
Australia
Europe
UAE
Saudi Arabia

2.2 Store Types

Amazon supports FBM (Fulfilled by Merchant) store authorization.

Note: Self-fulfilled Prime orders (SFP) can only be pushed to OMS by authorizing the ERP system (Alleasy ERP).

3. Authorization Steps

3.1 Login to OMS and Fill Authorization Info

Path: OMS > System Settings > Platform Authorization > Amazon > Add Authorization

Fill in basic information (store name, store code are custom fields for OMS display). Select the corresponding store region in the authorization info area.

3.2 Click to Authorize and Login to Store Account

Click the authorization link and login with your Amazon store account.

Important: Make sure the account on the login page matches the store you're authorizing. If not, switch to the correct account.

3.3 Check Agreement and Confirm

3.4 View Authorized Store Info in OMS

After successful authorization, due to Amazon's sync mechanism, the OMS platform authorization page will display all stores in the region. Sync is based on account + region dimension.

3.5 Set Up Product Mapping (Required)

Path: OMS > System Settings > Product Mapping > New

Ensure OMS has created corresponding product SKUs
Ensure Amazon product info has SKU filled in
Quantity = conversion coefficient (NOT inventory quantity)
Product mapping is bound to store - multiple stores need separate mapping

For detailed tutorial: How to Use OMS for Product Mapping

3.6 Platform Order Operations

First authorization pulls orders from 3-5 days before store creation
Subsequent syncs every 15 minutes (last 2 days)
Click [Manual Sync] for immediate sync

For detailed steps: How to Use OMS Platform Orders for Shipping

4. Additional Information

4.1 Terminology

Store Name: Custom name for identification, recommend using actual store name
Store Code: Custom code for store identification

4.2 Important Notes

Sync Order Status: Amazon only pulls "Unshipped" status orders
Multiple Systems: Due to Amazon rate limiting, same store cannot sync to multiple OMS accounts
Label Type: Amazon currently only supports warehouse labels

5. Common Issues

Q1: Amazon marking failed, feed creation failed
A: Amazon has rate limits for SP-API. Solution: Wait and retry later.

Q2: Store syncs orders normally but cannot select store when creating product mapping
A: Check store status in OMS Platform Authorization. Store must be "Normally Syncing" and enabled. Disabled stores won't appear in product mapping store list.